Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To return your item, please contact firstname.lastname@example.org and we wil inform you of the nearest correct return address based on where you live.
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase (for example, your purchase confirmation once you have placed your order)
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition or is damaged for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Please note Enertor order refunds will show as RSScan Ltd
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only the sale price paid for the items may be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged.
Any shipping charges (for example Express shipping) will not be refunded.
You will be responsible for paying for your own shipping costs for returning your item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.